{"id":4578,"date":"2026-02-26T16:14:42","date_gmt":"2026-02-26T11:14:42","guid":{"rendered":"https:\/\/hi.asksol.pk\/?page_id=4578"},"modified":"2026-05-01T17:44:54","modified_gmt":"2026-05-01T12:44:54","slug":"return-refund","status":"publish","type":"page","link":"https:\/\/hi.asksol.pk\/es\/return-refund\/","title":{"rendered":"Return & Refund Policy"},"content":{"rendered":"
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Return & Refund Policy (B2B & Export)<\/h1>

\u00a0<\/p>

Home Innovators (Pvt) LTD<\/b> maintains the highest standards in textile manufacturing. Because our products are Fabricaci\u00f3n por encargo<\/b> and involve international logistics, our return policy is governed by the following professional trade terms:<\/p>

\u00a0<\/p>

1. Quality Assurance & Inspection<\/h3>

All shipments undergo a rigorous 4-point inspection system before leaving our facility in Multan. We encourage all international clients to appoint a third-party inspection agency (such as SGS or Intertek) prior to shipment to ensure the goods meet the agreed-upon technical specifications (GSM, Yarn Count, Color Fastness).<\/p>

2. Claims for Defective Goods<\/h3>

In the event of manufacturing defects or deviations from the approved “Counter Sample”:<\/p>

  • Notification:<\/b> Claims must be submitted in writing to info@hi.asksol.pk<\/code> within 15 days<\/b> of the goods arriving at the port of destination.<\/p><\/li>

  • Evidence:<\/b> Detailed photographs, lab test reports, or video evidence of the discrepancy must be provided.<\/p><\/li>

  • Resolution:<\/b> If the claim is verified, Home Innovators (Pvt) LTD will offer a credit note, a discount on the current invoice, or a replacement in the subsequent shipment, as per the signed Proforma Invoice (PI).<\/p><\/li><\/ul>

    3. Non-Returnable Items<\/h3>

    As a custom manufacturer, the following are strictly non-returnable:<\/p>

    • Custom-dyed fabrics or printed textiles produced to client-specific pantone shades.<\/p><\/li>

    • Goods produced according to client-approved strike-offs\/samples.<\/p><\/li>

    • Items damaged during transit due to carrier negligence (claims must be filed with the insurance provider).<\/p><\/li><\/ul>

      4. Cancellation of Orders<\/h3>

      Once a Production Deposit<\/b> is received and the looms are set, orders cannot be canceled. Any cancellation prior to shipping will result in the forfeiture of the deposit to cover raw material costs (Yarn\/Dyes).<\/p>

      5. Refund Method<\/h3>

      Refunds for B2B transactions are processed via Telegraphic Transfer (T\/T)<\/b> or as a credit against the next Letter of Credit (L\/C)<\/b>. We do not offer cash or credit card refunds for bulk export orders.<\/p>

      6. Governing Law<\/h3>

      Any disputes arising from international shipments are subject to the jurisdiction of the courts in Multan, Pakistan, and the International Chamber of Commerce (ICC) Incoterms 2020.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Return & Refund Policy (B2B & Export) \u00a0 Home Innovators (Pvt) LTD maintains the highest standards in textile manufacturing. Because<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-4578","page","type-page","status-publish","hentry"],"yoast_head":"\nReturn & Refund Policy | Home Innovators<\/title>\n<meta name=\"description\" content=\"Official B2B Return & Refund Policy for Home Innovators (Pvt) LTD. 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